Summary

An accomplished and results-driven senior systems analyst with vast experience in retail point of sale system and web database applications, IT operations, software engineering, program development, and process improvement. Possesses established capabilities in project management, technology consultation, strategic planning, and data analysis. Demonstrates proven aptitude for interface customization, print formatting, and user support. An exceptional and meticulous producer who utilizes highly developed technical and analytical skills to enhance operating reliability and drive company efficiency and revenues.

Professional Experience

• Nerds-On-Wheels.com, Inc., Lewis Center, Ohio - Senior Systems Analyst / Consultant, 2003-Present
  • Used MVC concept to design and develop a web application for incident tracking, inventory management and CRM
  • Developed user login functionality by using spring security. For example: logged connection attempts including IP address and success or failure.
  • Used Thymeleaf templates and Bootstrap as the frontend and Spring Boot as the backend. Using http requests to send client input data to the controllers and controllers to processing the data; uploaded the response data to the Thymeleaf templates to display the results of the requests.
  • Used MySQL database to support the data structure.
  • Used Restful APIs and JavaScript to utilize reporting/searching engine.
  • Implementation of Java web applications.
  • Consulted for retail clients on JDA Win/DSS support and development.
  • Designed and implemented several custom modifications.
  • Worked with client’s support staff to resolve issues.
  • Worked with third party vendors on data encryption and PCI compliance.
  • Analyzed corrupted data to develop solutions to clean up the data.
  • Created interfaces to vendor portals utilizing XML.
  • Designed company website and implemented other clients’ websites with WordPress..
• Follett Corporation, Westchester, Illinois - Senior Systems Analyst, 2006-2020
  • Created book rental functionality to streamline all aspects of rental, refunds, buy-out, check-in, and rental extension. Increased company revenue by 30%.
  • Resolved troubleshooting issues for support and other departments.
  • Generated price-match functionality project to match competitor price. Increased stores’ sales.
  • Produced real-time AppleCare functionality to sell all warranties with Apple-provided hardware (sales posted on Apple portal).
  • Developed three-way match functionality in JDA Win/DSS and reduced time leap for payments to vendors.
  • Designed new functionality and modifications to point of sale software JDA Win/DSS in Clarion for Windows.
  • Collaborated on house charge and financial aid project communication program to manage school accounts receivable- and financial aid-restricted payments using EDI.
  • Constructed soda refund project to manage all web orders and refunds throughout point of sale so sales updated in merchandise system.
• JDA Software Group, Inc., Stamford, Connecticut and Columbus Ohio - Systems Analyst, 2000-2003.
  • Designed and developed modifications for JDA Win/DSS point of sale software in Clarion for Windows. Provided support for JDA Win/DSS consulting clients.

Education & Training

• We Can Code IT - Certificate of Full-Stack Software Developer
• University Of Western Australia, Perth, Australia - Post-Graduate Diploma, Computer Science
• Polytechnic University, Shanghai, China - B.S., Computer Science